In January 2025 I worked with Dr. Liwo Dental Clinic in Limbe.
They had just started the clinic a few months earlier and many people in the area did not really know them.
They needed a way to get constant bookings. That is where I came in.
Given the fact that they were still small and growing, I had to choose between creating a website or setting up a Google Business Profile.
I went for the Google Business Profile. I could have created a website and collected money from them, but it was not going to help as much at that stage compared to having a strong Google Business Profile.
That is one thing with me. If something is worth it, I always tell my clients what is best, whether it is a Google Business Profile, a website, or even running Facebook ads.
So I created and fully optimized their Google Business Profile. This free tool from Google makes it easy for customers to see your business when they search for services nearby.
What happened next was amazing. In less than 20 days, the clinic got their first 5 patients directly from their Google Business Profile. These were 5 real patients who found the clinic on Google and booked appointments.
Most people looking for a clinic, shop, or service in Cameroon search on Google first. Many use their phones to type “dentist near me” or “clinic in Limbe.” If your business is not on Google Maps or does not have a profile, chances are they will go to another clinic instead of finding you.
Research shows that when people search for a local service, half of them end up visiting a business within the same day. This shows how powerful local search is. If your business is missing from Google, you are missing customers.
Google Business Profile is free. You add your business name, phone number, hours, location, website, photos, and services.
Once verified, this information appears directly in Google Search and Google Maps. Customers see it the moment they are ready to book or visit.
Before January 2025, Dr. Liwo’s clinic was relying mostly on word of mouth. The clinic was good, but bookings were not steady. People in Limbe searching “dental clinic near me” were finding other clinics because Dr. Liwo’s clinic was not showing up strongly on Google.
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I created and optimized the clinic’s Google Business Profile. We filled out everything: correct name, phone number, address, opening hours, website, and exact categories like “Dentist” and “Dental Clinic.” I added professional photos of the clinic and staff to make it more welcoming.
I also set up the services section so people could see what treatments were available. Then I linked the profile directly to the clinic’s website so patients could easily learn more or book online.
Finally, I encouraged the clinic to start collecting reviews from happy patients. Reviews are important because they show trust and help new patients feel confident when booking.
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In less than 20 days, the clinic got 5 new patients from their Google Business Profile. This was the first time patients came directly from Google without relying on walk-ins or referrals. Calls started coming in from people who simply searched “dentist in Limbe” and saw Dr. Liwo Dental Clinic right at the top of Google Maps.
The clinic now had a steady source of new patients. The owner told me how surprised he was that such a free tool could bring real bookings so quickly.
This story proves one thing. You do not need to spend money on ads to get customers. With the right setup, a Google Business Profile gives you:
Free visibility on Google where customers are already searching
More trust through reviews and photos
Direct calls and bookings without chasing clients
Full control of your own information without paying monthly fees
Better connection between your website and your profile
If you are a small business owner in Cameroon and want more customers, I can help. Just like I did for Dr. Liwo Dental Clinic Limbe, I can set up or optimize your Google Business Profile so that people find you easily when they search.
I will also show you how to manage it yourself. In my 2-hour training, you will learn how to add photos, change hours, respond to reviews, and keep your profile fresh. You do not need coding or technical skills.
Do not let potential customers pass you by. Your business deserves to be seen on Google and booked week after week.