Relax, here’s the deal on refunds.
When you hire me, you’re paying for my time, skills, and effort. That time gets booked and can’t be taken back, so refunds are limited.
Project deposits (50% upfront): Non-refundable. They secure your project spot and cover the time I put into planning and setup.
Final payments: Due before delivery of the completed project. Once delivered, no refunds will be issued.
Ongoing services (like hosting or support): Paid in advance. If you cancel, you won’t be charged for the next billing cycle, but fees already paid are non-refundable.
Exceptions: If I fail to deliver what we agreed in writing (proposal, SOW, or contract) and it’s clearly my fault, I’ll work with you to make it right, either by fixing the work or offering a partial refund.
That’s it. Simple, fair, and clear.
Last updated: September 2025
I’m a WordPress web designer and developer in Cameroon, working remotely with clients locally and internationally. If you need a website that actually works for your business, or even just a question, don’t hesitate to reach out. I’m here to help.